FAQs

Our products are non-toxic, pollution-free and cruelty-free.
WestEmpress update products quickly and keep up with fashion trends. We releases 10 new products every month.
WestEmpress focus on the original design and research and development of claw nails. They are not done by machine printing, but by the manicurists manually brushing real nail gel one by one.  The press on nails look exactly the same as the ones made in the salon.

10 nails of your size

40 adhesive sticks

1 cuticle stick

1 sponge file

1 alcohol pad

Our products can stay on for 4-7 days or longer if you use adhesive tabs, what's more, there're 40 adhesive tabs in each set for you to replace when the Press-Ons fall off accidentally. And if you use glue, they can stay on about 2 weeks.This needs to be purchased separately and is not included in the set that comes with the nails.

 However, the specific use time will be different according to the activity of each person. If you use your nails frequently for activities or work, medium or short nails may be more suitable.

We wish we could get our products into the hands of everyone. Currently, we can ship to the continental U.S. and most international countries. Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO or other military addresses. We are working on getting our products everywhere around the world. Email us if you have more questions.

Most orders are processed within 8-12 business days of receipt. This does not include weekends and holidays. However, please understand that there may be slight delays, depending on the volume of orders received at a given time. We appreciate your understanding.

Each product is a custom handmade item, and to ensure that each one is hygienic and unused, we do not accept returns or exchanges. Thank you for your understanding.

If serious quality issues are found after receiving the goods, we will provide a full refund. Each purchased user can get one free nail repair within one month for any wear and tear, with a quantity of 1-3 nails. You will be responsible for the shipping costs.

We are always open to cooperation!
If you are interested in working with us, please email us(WestEmpress@outlook.com) a short introduction about yourself and your social media profiles/personal work.